Employers trust Universal Background Screening to Deliver Hire Quality™

Universal Background provides industry leading people insights to safety sensitive organizations in a simplified experience through our best-in-class background screening, drug testing, occupational health, and verification services.

We are proudly ranked as an industry leader in quality and service delivery.

HRO Today magazine has named Universal Background Screening the #1 Enterprise Background Screening Firm in HRO Today’s 2023 Customer Satisfaction Ratings. Click here and learn about our white-glove service.

PBSA Accredited

Universal is one of a small percentage of screening firms accredited by the Professional Background Screening Association.

Personalized Service

As a client, you are assigned a client service team knowledgeable about your account and screening program.

Fast Turnaround Time

Universal delivers industry-leading turnaround time, providing results in less than 2 days for criminal searches and under 3 days for verifications.

Legal Compliance

We follow State and Federal Regulations and Industry best practices designed to protect your organization and assist in your compliance.

Advanced Client Portal

Universal’s user-friendly, web-based solution simplifies the background screening process. Submit orders, view pending as well as completed reports in real time, 24×7.

Multi-Unit Auto Retail Firm

We’re very pleased with our decision to use Universal Background to screen our candidates. They offer exceptional customer service and quick, reliable reports with an easy to use system. The level of professionalism is beyond what we expected.

Director

Medical Staffing

Universal is extremely customer service oriented, so they truly adapt to our preference of email and notifications. However, if I email to have someone give me a call, they respond immediately. Their communication is fabulous!

Director

University System

I have worked with a half dozen background check companies over the past 10 years. My hands down favorite is Universal Background. Their customer service and their ability to adapt and accommodate needs is unmatched by other vendors.

HR

Healthcare System

I have worked with the amazing team at Universal Background for several years, and I can always count on through background screenings, fair pricing, and FANTASTIC customer support. I never have to worry if my agencies are being taken care of—I know they are in great hands!

Director

Multi-Franchise Owner

The integration of Universal Background Screening has provided the final piece that makes our service the full package. Now I can easily submit my background requests with the click of a button and have the results within a matter of days. I receive notifications when the process is complete, and don’t have the hassle of moving between multiple websites. It’s been a time saver, and any business owner can tell you that’s worth its weight in gold.

Healthcare Staffing Firm

Since changing to Universal, we have noticed a huge difference in customer service and turnaround times for screenings. Thank you so much!

HR

Enterprise Healthcare System

Your customer service is outstanding!

HR

ATS Business Partner

I’ve worked with a lot of business partners and third party vendors over time. Your team is by far the nicest group of people (and most cooperative!)

Cancer Research Center

The system is great and so user-friendly. I now have the option of the candidate completing and submitting their own screening, which has helped tremendously, saving me quite a bit of time.

HR

Companies like yours trust Universal

Universal Background Screening provides services to companies small and large, in a wide range of industries. No matter what kind of company you have and what your screening needs may be, we can help.

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Recent News

27

Nov
HRO Today magazine has named Universal Background Screening the #1 Enterprise Background Screening Firm in HRO Today’s 2023 Customer Satisfaction Ratings. This year marks 14 consecutive years, ...

28

Dec
HRO Today magazine has ranked Universal Background Screening as a top Enterprise Background Screening Firm in HRO Today’s 2022 Customer Satisfaction Ratings for Enterprise Background ...

21

Dec
HRO Today magazine has awarded Universal Background Screening the #1 Enterprise Background Screening Firm in HRO Today’s 2021 Customer Satisfaction Ratings. This year marks 12 ...

16

Jul
Universal Background Screening Acquires OPENonline: Universal Background Screening (“Universal”), headquartered in Scottsdale, Arizona, is pleased to announce the acquisition of Ohio-based OPENonline, a leading ...

FACTA Notice: Consumers may request a free annual file disclosure pursuant to the Free Annual File Disclosure Rule, 16 C.F.R. Part 610, by calling 1-877-263-8033 and selecting option 2, or by sending a written request to Universal Background Screening, Post Office Box 5920, Scottsdale, AZ 85261. Consumers may check the status of their request by calling 1-877-263-8033 and selecting option 2.